Add Superior CX/AX to Your Contact Center with Our Connectors
Integrate Genesys Cloud™ with any Enterprise Systems to streamline your contact center operations.
Experience increased agent productivity, better decision-making, and enhanced customer satisfaction with our seamless Genesys Cloud™ integration.
for ServiceNow®
for Dynamics 365®
for SAP®
for Oracle®
for Salesforce®
for Siebel®
for Kustomer®
for SugarCRM®
for PEGA®
for HubSpot®
for Freshdesk®
for Zoho®
for Zendesk®

for PEGA®

for HubSpot®
Don't see your Enterprise Systems listed?
Our Universal Connector Integrates With Any Web Enterprise Systems
Our Universal Connector serves as the foundational core for integrating Genesys Cloud™ with any web Enterprise Systems, even those not listed here.
Watch the video to see how easily the Universal Connector integrates with any web-based Enterprise Systems, bringing efficiency and adaptability to your contact center operations.
Schedule a personalized demo today and discover how our solution can transform your contact center operations.
Unparalleled Benefits With Our Connectors
Our Connectors offer powerful functionalities to boost agent productivity and customer satisfaction.
Time To Value
Time To Value
Our Smart Connectors can be deployed in hours rather than months, offering immediate benefits with their out-of-the-box use cases. This rapid implementation ensures that your contact center quickly starts operating at peak efficiency.
Fully Customizable
Fully Customizable
Experience bi-directional control of both Genesys Cloud and your CRM platform. Our Smart Connectors are fully customizable, allowing you to tailor behavior and automation flows to your specific needs using parameters, JavaScript, and a visual flow builder.
Enhanced Agent Experience
Enhanced Agent Experience
Combining the power and flexibility of our connectors with Softphone’s integration expertise ensures rich and fluid integrations. This leads to a superior agent and customer experience, making every interaction smooth and effective.
AI and Continuous Innovation
Continuous Innovation
We keep our connectors fully aligned with the latest roadmaps of Genesys Cloud and CRM platforms. Additionally, we continuously develop new modules to extend the reach and value of our connectors, ensuring you always benefit from the latest innovations.