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    • Genesys™ Salesforce® Integration
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    • Genesys™ Kustomer® Integration
    • Genesys™ Creatio Integration
    • Universal CRM Connector
    Agent Assist Sprints: 30-Day Playbook to Cut AHT in Genesys Cloud + CRMAI & AUTOMATION FOR CX

    Agent Assist Sprints: 30-Day Playbook to Cut AHT in Genesys Cloud + CRM

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    Agent Assist Sprints: 30-Day Playbook to Cut AHT in Genesys Cloud + CRMAI & AUTOMATION FOR CX

    Agent Assist Sprints: 30-Day Playbook to Cut AHT in Genesys Cloud + CRM

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Global Leader
Case Studies
A Global Leader in HVAC Solutions Accelerates Omnichannel Customer Engagement 
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Salesforce Connector with Genesys Cloud
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Salesforce x Genesys Cloud
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Insurence company
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A Leading Dutch Insurance Group Modernizes Its CX Foundation
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ServiceNow x Genesys Cloud
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Enterprise Systems

Industry

Commercial
Case Studies
An Italian Nationwide Commercial Banking Group Orchestrates a True Omnichannel Experience 
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communications
Case Studies
A Major Tele -communications Provider in Asia Elevates Campaign Operations at Scale 
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Financial Group
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A Europe Based Global Financial Group Accelerates Its Cloud Transformation
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Rewarding credit
Case Studies
An Indian Fintech Rewarding Credit Payments Optimizes High-Volume Outbound Operations  
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Insurence company
Case Studies
A Leading Dutch Insurance Group Modernizes Its CX Foundation
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Global Leader
Case Studies
A Global Leader in HVAC Solutions Accelerates Omnichannel Customer Engagement 
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Ready for a unified, CX-powered workspace?

Trusted by 900+ enterprises to deliver real-time, unified customer intelligence.

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With more than 20 years of innovative integration experience and many high-profile clients, Softphone provide powerful, reliable, and future-proof connectors that can be customised to perfection for a seamless all-in-one agent experience.

Solutions
  • Genesys™ Salesforce® Integration
  • Genesys™ Servicenow® Integration
  • Genesys™ Microsoft® Dynamics Integration
  • Genesys™ SAP® Integration
  • Genesys™ Oracle® Integration
  • Genesys™ Siebel® Integration
  • Genesys™ Zendesk® Integration
  • Genesys™ PEGA® Integration
  • Genesys™ HubSpot® Integration
  • Genesys™ Zoho® Integration
  • Genesys™ SugarAI Integration
  • Genesys™ Freshdesk® Integration
  • Genesys™ Kustomer® Integration
  • Genesys™ Creatio Integration
  • Universal CRM Connector
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+44 17 8477 3928
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Talk to Our Experts
Solutions
  • Genesys™ Salesforce® Integration
  • Genesys™ Servicenow® Integration
  • Genesys™ Microsoft® Dynamics Integration
  • Genesys™ SAP® Integration
  • Genesys™ Oracle® Integration
  • Genesys™ Siebel® Integration
  • Genesys™ Zendesk® Integration
  • Genesys™ PEGA® Integration
  • Genesys™ HubSpot® Integration
  • Genesys™ Zoho® Integration
  • Genesys™ SugarAI Integration
  • Genesys™ Freshdesk® Integration
  • Genesys™ Kustomer® Integration
  • Genesys™ Creatio Integration
  • Universal CRM Connector
Resources
  • Blog
  • Videos
  • FAQ
  • Glossary
Company
  • About Us
  • Customers
  • Support
  • Contact
Legal
  • EULA
  • Ethical code
  • Supplier Code
  • CSR

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