September 19, 2024 
We’re thrilled to announce that Softphone will be participating as a Silver Sponsor at the upcoming Genesys Xperience EMEA North 2024 event. This prestigious conference, taking place on September 24, 2024, at Theater Amsterdam, brings together industry leaders, experts, and innovators in customer experience and contact center technology.
Event Highlights
The event, themed “Your Future Accelerated,” promises to showcase how empathy, AI, and automation create outstanding experiences for customers and employees. Attendees can expect:
- Insights on AI-powered experience orchestration.
- Discussions on open platforms and ecosystems.
- Deep dives into artificial intelligence and automation.
- Exploration of customer journey management.
- Focus on workforce engagement management.
- Insights into channel-less interactions.
Why Softphone’s Participation Matters
As a Silver Partner, Softphone will have the opportunity to showcase our cutting-edge Smart Connectors technology. Our solutions seamlessly integrate Genesys Cloud™ and its AI features into CRM systems, addressing critical contact center challenges and enhancing operational efficiency.
What to Expect from Softphone Smart Connectors
Visitors to our booth can look forward to:
- Live demonstrations of our Smart Connectors in action.
- One-on-one consultations with our expert team.
- Insights into how our technology complements Genesys Cloud™.
- Enhancing customer experience with AI-powered CRM integrations.
- Improving agent productivity with unified interfaces.
- Discussions on tailored solutions for specific business needs.
- Case studies of successful implementations using Softphone’s solutions.
- Exclusive migration offers: Special, limited-time packages for customers looking to transition from Genesys on-premise solutions to Genesys Cloud™.
- Migration roadmap consultations: Expert advice on planning and executing a smooth transition to cloud-based operations.
Join Us in Amsterdam
We invite all attendees to visit the Softphone booth and discover how our innovative solutions can transform your contact center operations. Let’s explore together how integrating Genesys Cloud™ into your CRM can elevate your customer and employee experiences. Don’t miss this opportunity to be part of shaping the future of customer experience. We look forward to meeting you at Genesys Xperience EMEA North 2024!
